Madhya Pradesh CM Launches ‘Lokpath Mobile App’ for Road Issues (GS Paper 2, Government Policies)
Introduction
- On July 6, 2024, Chief Minister Mohan Yadav of Madhya Pradesh launched the Lokpath Mobile App, a digital initiative aimed at addressing road issues reported by citizens within seven days.
- The app was unveiled at a media event in the Bhopal state assembly building, marking a significant step towards improving road maintenance and accountability in the state.
Purpose and Functionality of the App
- The Lokpath Mobile App enables citizens to directly report road problems such as potholes or other damage.
- Developed by the Madhya Pradesh State Electronic Development Corporation Limited, the app ensures a robust mechanism for reporting and resolving issues.
- Users can take a picture of the road problem and upload it through the app, which then sends the report directly to the relevant authorities.
- This system enhances transparency, accountability, and efficiency, mandating the resolution of each reported issue within seven days.
Operational Mechanism and Officer Accountability
- Upon receiving a complaint through the app, the designated officer is responsible for rectifying the road defect within the stipulated seven days.
- The process is monitored closely, with the app providing updates and feedback to the complainant on the final resolution.
- This not only expedites the response time but also increases the accountability of public officers involved in the process.
Implementation Stages and Coverage
- The rollout of the Lokpath Mobile App is planned in two stages.
- The first phase, which began on July 2, covers national highways, state highways, and major district roads.
- The second phase will extend to other district and rural roads.
- The app encompasses all roads under the Public Works Department’s jurisdiction, from state roads to national routes.
Future Impact and Enhancements
- Chief Minister Yadav emphasized that the app is a crucial component in enhancing the state’s Road Information and Management System.
- The Lokpath Mobile App aims not only to facilitate swift road repairs but also to support the overarching goal of maintaining high-quality infrastructure.
- By leveraging advanced technology and promoting proactive road maintenance, the initiative is expected to significantly improve approximately 40,000 kilometers of roads across the state.
- Through the centralization of complaints and resolutions via the mobile app, Madhya Pradesh is setting a precedent in using technology for public benefit and infrastructure accountability.
Conclusion
- The launch of the Lokpath Mobile App by Chief Minister Mohan Yadav represents a major advancement in road maintenance and public accountability in Madhya Pradesh.
- By allowing citizens to report road issues directly and ensuring prompt resolution, the app enhances transparency, efficiency, and officer accountability.
- This initiative not only addresses immediate road repair needs but also contributes to the broader goal of maintaining high-quality infrastructure throughout the state.
- Through innovative use of technology, Madhya Pradesh is leading the way in fostering public participation and ensuring infrastructure reliability.
